Just those two. I don't necessarily expect staff to grovel on their knees and treat me as some lofty superior, but I do expect to be treated with the same level of courtesy that I show to them. I spoke to the Myer staff politely and she replied with in a contemptuous and apathetic manner. The TRU manager spoke to me in an aggressive and attacking manner, even though I never spoke to him that way. I don't go about being rude or abusive to staff, so I certainly don't expect staff to be impolite to me... and if they are, then I'll report it.