My MP Grimlock parcel has gone missing ordered on 11 Aug 2010
Item Number: CP815628757HK
Posting Date Drop-off Point Origin
12-Aug-2010 Aberdeen Post OfficeAberdeen Post Office
Date Location Delivery Status
12-Aug-2010 Hong Kong Item posted and is being processed.
12-Aug-2010 Hong Kong In transit.
13-Aug-2010 Hong Kong Processed for departure.
13-Aug-2010 Hong Kong The item left Hong Kong for its destination on 13-Aug-2010
Replied them:Hi,
I contacted HongKong Post Office.
They suggest for you contact your local post office directly.
Because the parcel is left HongKong, and now it is in Australia.
If we check the parcel via HongKong post office, they will e-mail to Australia Post office and wait for their reply.
It usually takes 1-2 months to search the parcel, always the parcel delivered, but have not get the HongKong Post office reply.
So, if you contact your Austraila Post Office will be faster.
Thanks,
Ray
Gosh, I feel like playing a pingpong/table tennis game now...stuck right in the middleContacted Australian Post and they said it's not in the Country (Australia) as it's not being scanned. Hence the article/item is not in Australia! Australian Post can't handle this and you need to lodge an investigation with Hong Kong post.
Australian Post do not have any flight numbers coming from Hong Kong and it has not arrived. Someone at the airport must have taken/stolen the parcel and this is just a painful process! Please help...