Quote Originally Posted by primetime View Post
Hey guys, an UPDATE:

I finally got a reply back from AE:

1. The main reason (supposedly) was that they did not realise that their e-mail replies were going through due to Google (JP) bouncing off their e-mails into the black hole presumably due to being marked spam or what not - so all this time only a few days ago they realised that I wasn't getting any of their replies at all!

2. Their customers are still waiting for their FM replacement parts (for those who are) - excuse was Takara needs to remanufacture the parts again from China etc (this has now been 2 months and a bit for me).

I will post up further updates as to how things are going - currently they said they will hold one Frenzy & Buzzsaw for me to be shipped off as soon as I tell them to.

Thanks again for all the replies guys.
Was this prompted by you contacting PayPal or you bank?

I've heard the spam filter excuse before from various Japanese retailers over the years...