Masterpiece Soundwave available online at TRU.com.au

[sifun]

Ordered on the 5th and STILL nothing. Why am I getting boned

[Logician]

Missed delivery y'day, got it redelivered (Canberra) and wife confirms 'an enormous box' arrived this morning (I went in with a mate and got 2).

Man is this going to be a llooooong work day waiting to get home to my soundwave (and wife and kid and all that stuff)

[kaiden]

was delivered in a satchel overnight express. lots of dings around the corners but at least there was no crushing.

checked the invoice and mine came from MARIBYRNONG VIC

[skylynx]

Ordered on the 5th and STILL nothing. Why am I getting boned

Yeah same dude i ordered on the 4th and there's been no update.
Just got a reply from Customer Service tho:

"Dear Valued Customer,

Thank you for placing your Online Order with Toys “R” Us Australia.

As you know Christmas is just around the corner, therefore our stores are currently at full capacity with stock preparing for Christmas.

Due to our stores being at full capacity they are not able to accept any orders at the moment therefore there is a slight delay on your Online Order.

We just wanted to confirm with you if you were happy to wait till we can fulfill your order. We are hoping to have your order dispatched by next week.

If this is not an option for you please let us know and we can organise for your order to be cancelled and credited back to your account.

We look forward to hearing from you soon."


So yeah hopefully we all end up getting our packages soon

[pw_sd]

I've got the same email 5 mins ago! Have to wait another week for acidstorm.

Yeah same dude i ordered on the 4th and there's been no update.
Just got a reply from Customer Service tho:

"Dear Valued Customer,

Thank you for placing your Online Order with Toys “R” Us Australia.

As you know Christmas is just around the corner, therefore our stores are currently at full capacity with stock preparing for Christmas.

Due to our stores being at full capacity they are not able to accept any orders at the moment therefore there is a slight delay on your Online Order.

We just wanted to confirm with you if you were happy to wait till we can fulfill your order. We are hoping to have your order dispatched by next week.

If this is not an option for you please let us know and we can organise for your order to be cancelled and credited back to your account.

We look forward to hearing from you soon."


So yeah hopefully we all end up getting our packages soon

[kaiden]

at least they are willing to fulfil it and not outright cancel. which means there might be a second run like mp-10 had.

[griffin]

I think it's their way of saying that they need to verify all Soundwaves are sold, before they start cancelling orders and refunding money.

[Sinnertwin]

Buying some time to locate the stock before they send out the 'due to overwhelming interest in this product, we regret to inform you that your order cannot be processed' email.

[k.wong23]

My box similar to Kaidens, also came from Maribynong.

[Blastwave]

Mine arrived today in good condition.

From Belconnen in Canberra!