ive got alot of fully paid for preorders with them, including a fair few that are out (and already sold out everywhere scoria for example). They have not started refunding any money to me yet, and communication has been worse then poor but i have come to expect that. I stopped buying from these guys after i preordered Ratchet when it was first announced as the customer service is horrible. A week before the announcement of all orders refunded i got a message saying they would finally send me Tesla, but then i got a generic message a day or so ago saying i wont get anything and everything will be refunded.
will not be using these guys again.