Hey everyone,
I wrote a letter of complaint to bbts and they apologised for not having wrote an email for the change, and gave me the option of a full refund of the product, or a store credit of $12. I know, it's not much but it should be enough hopefully for a coin if they release one right? (Btw I have no idea what they charge for coins by theirselves). I can also post a copy of the exchange of emails for reference if someone would like to see