Got an email from I-parcel this morning (I emailed them last night). They have a record of the order but are waiting on TRU to provide the item to them for shipping. It's strange that I-parcel have a record of the order but TRU don't. Can't understand how that happens. Meanwhile my funds are still being held awaiting processing. How can TRU not have a record of it when everyone else does? Must be a glitch in their system. I've emailed TRU again with the I-parcel details but I'm not holding my breath.