Originally Posted by
Holdobot
However sadly no, I got an email two days later saying it had been dispatched from their warehouse in Melbourne and would be available in store on Thursday!
What a stupid system!!! If I had known that I would have got delivered directly to my home. If a store has the items in stock, which many companies know what stock levels are like in all stores, then it should be picked from the shelves.
Click and collect is meant to be a convenient, easy, and faster way to shop.
Australian Retail really needs to step up to the plate and take some pointers from other countries retailers for example like Argos in the uk. Argos you can real time order a product from a store online (It also shows stock levels), then hop in your car and collect straight away.
When Amazon eventually comes to Australia (Books went up this year), it will obliterate Aussie retail unless they have better systems in place.
Rant over!