Just placed my first order via tru.com - the exclusive Kre-O Grimlock Unleashed set, and I am worried.

I entered my details, moved onto the next step and entered credit card details.
Box changed to waiting when I clicked the place order button and stayed there for over 25 minutes.

Credit card has been charged, but I do not have an order number, email confirmation or anything to tell me I have placed the order. Is this standard or am I doing a credit card charge back.

(Sure there was a thread already around on this topic, but I am unable to find)

Cheers :-)