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28th May 2015, 02:48 AM
#2
For the non-attendees staying up tonight, it looks like they won't be taking non-attendee purchases today, to see if it helps lighten the load.
I apologize for the errors our vendor continues to cause us. Since they are our vendor, we take complete responsibility. We are going to try one more time with this system. They are doubling the servers we will be starting with from the last round.
To lighten the load slightly, we will only start with Attending packages. We have Non-attending sets and loose sets set aside for you guys and will allow Non-attending registrations after the load is past for the attending items. The Non-attending packages are turned off so there is no way you can pick one. Please wait until we give you the go-ahead.
If for whatever reason this system fails again, we will do registration a completely different way which is a semi manual system.
Registration retry email coming in a bit.
If they can get registration to work without it today, it sounds like they will open it up to non-attendees when the initial surge is passed... which could be later today, or tomorrow (depending on how many people have been completely put off attending after all this).
Stay tuned to the BotCon facebook page or here.
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