update expectations from online suppliers

[UltraMarginal]

I'm confused by the desperation for updates. I've never heard of people expecting regular updates from other international suppliers like we seem to expect updates from PC, TFI and other Australian suppliers. it's the same business. When they get the product in they ship it out as quickly as they can.

I get that waiting for your item to turn up when others have already received it is nerve-racking.

the geography of Australia means that if stuff ships one day and then the next it can get to one destination a lot quicker than another. This stands out a lot more than stuff being shipped from an overseas supplier as well. would people prefer that the local supplier hold on to everything until it's all packed and send it two weeks later all at once?

[Smint]

Agreed. It's not like we're paying premium prices either.

[llamatron]

Agreed, the behaviour of many is completely absurd.

In an ideal world, anyone that has a whinge on a company's facebook page about their product not shipping yet should get theirs held back another week - in situations where it's obvious that the item has just arrived in stock and is still being processed.

[Borgeman]

I agree. The only updates should be unforeseen delays for reason x, or goods damaged on arrival, or some noteworthy event that is out of the ordinary.

[Starscream77]

Ditto
The expectations are getting ridiculous, it's like waiting a week for a figure will end the world!
You are getting good figures at good prices so chill

[Deonasis]

So true. Have some patience and show a little flexibility with the deliveries people!

[Ralph Wiggum]

Yeah, any Australian based seller/supplier I consider are second tier stockists who receive a trickle of items over time. That includs PC, Figuresdirect and fellow forumers who mass purchase for others. So I expect a delay in receiving the item and accept that others in the same pre-order group may receive theirs first.

If you want an item first off the bat, order from Japan or US based stockists but expect to pay a premium. You get what you pay for.