$70 Platinum Edition Trypticon at ToysRUs

[Ploughmans Lunch]

Those who had their orders cancelled- did you buy more than one at a time?

[DarkHyren]

Online orders cancelled due to finite stock, yet this guy was able to go in today and they magically found one out the back. Good luck for him but I suspect there will be more and more cases of these being moved out back rather then head office honoring all the online sales they made

https://www.facebook.com/photo.php?f...73011742988972

[UltraMarginal]

Can I ask - for those that have had their orders cancelled, did you pay by Paypal or Credit Card? Just wondering because I used the later and haven't received either a cancellation or shipping confirmation. Just wondering if this has made any difference.

Those who had their orders cancelled- did you buy more than one at a time?

I bought a single one with credit card. around 4 pm on the day of the 'sale'

[DarkHyren]

TRU insider here.

Yes the price was meant to be $199.98 .. but magically it scanned up at $69.98 on Thursday morning.. we thought they were just clearing them out by at 11am on Friday we were told it was a mistake.. too late anyway as 90% of the company's inventory had sold through anyway.

who ever got one was just lucky to get it at that price. by the time it was time for us to process our online orders, we had sold out of the stock - hence all the refunds.

forgive me if I don't believe what head office is saying to you guys and it's a pretty big error for them not to fix right away.
I know websites and if the price shouldn't have been $70 there is no reason the page couldn't have been disabled in the first 5 mins after the "error" was found out.
And a $400 product being 80% instead of 50% off is a pretty big "error" to just ignore all day.

I love the anger that this type of behaviour gives us collectors, like the pic of that knob with all the Devvies mid last year, we live in a "free market" capitalist society, while these types of people piss me off to no end as well the only real way we could stop them is if we lived in a truly communist society which at this stage has not existed, the closest would be a big hippie commune but as far as I know they aren't into TF's

oh it may not be illegal but it's most certainly immoral, I don't know why we shouldn't be peeved at scumbags like that who are just greedy little jerks trying to make a profit at someone else's expense. Put in an honest days work like everyone else I say.

[Jetfire in the sky]

oh it may not be illegal but it's most certainly immoral, I don't know why we shouldn't be peeved at scumbags like that who are just greedy little jerks trying to make a profit at someone else's expense. Put in an honest days work like everyone else I say.

Couldn't agree with you more on that one.

[devilg11]

I put an order around 11am on the day even before this post came up.

My order got cancelled. The excuse was they were out of stock.However, they could not explain why someone ordered at 4pm could get his order fulfilled but I could not.

What a joke TRU! I can not think out a reason why their sales is not keeping going down hill.

[Ralph Wiggum]

The biggest tell is if TRU gets anymore stock in. By all accounts the clearance sale managed to move every bit of stock in their stores and warehouse in Australia. If they get so much as a box back on sale, they are obliged to sell it at the $70 price and not a cent higher.

[Seraphim Prime]

The biggest tell is if TRU gets anymore stock in. By all accounts the clearance sale managed to move every bit of stock in their stores and warehouse in Australia. If they get so much as a box back on sale, they are obliged to sell it at the $70 price and not a cent higher.

No they are not.

In the case of a price error, the seller is not obligated to automatically honour the incorrect price. (Although there may be occasions where the seller chooses to.)

By all accounts TRU have done exactly what they are required, which is remove the item from sale until the price is corrected.

If standard retail toy markups are applied, the cost price for Trypticon would have been somewhere near $200. Even accounting for a typical Toys R Us markup, they would be losing money for every unit sold at $70.

[BruiseLee]

I put an order around 11am on the day even before this post came up.

My order got cancelled. The excuse was they were out of stock.However, they could not explain why someone ordered at 4pm could get his order fulfilled but I could not.

What a joke TRU! I can not think out a reason why their sales is not keeping going down hill.

From what I understand its unfortunately not by who orders first but rather by which store your online order is placed with and how efficient they are in filling that order. For those who ordered online, there was quite a varied postage cost which would be due to which store the order is being filled by.

Getting the order in is one thing but having it fulfilled is another as the stock in each store is limited so online orders have to be filled from what's on the shelf and in the back which means if your order went into store with 5 units and before someone is able to get around to fulfilling the order (physically taking the item off the shelf/back) those 5 units are either sold in store then the online order can't be finalised from that store hence the out of stock email.

[llamatron]

Nah I like the armchair expert conspiracy theories better.