4.) There are a lot of issues with HASBRO brand product quality control lately. We know you care about the brand and toy because of your desire to protect collectors from lesser quality Knock Offs, but can you tell us what you have been doing to address issues with HASBRO Quality Control problems such as loose pieces that fall off out of the package, poor paint application quality, missing paint applications, and as the case may be with Universe Prowl- tacky, sticky paint.
You are correct in stating that a quality product is at the forefront
of our minds. First point, as conversion of Transformers has become more
complicated, it is critical for peices to pop off more easily. This is
meant to stop breakage and stress points. It some of the pieces didn't pop
off, they might end up snapping off or at the very least stressing the
plastic. However, we have heard some complaints about Animated products
and are currently investigating. If you have specific issues please
contact our consumer affairs department.