Quote Originally Posted by ChlorHex View Post
that gives me a really bad vibe what with PC doing that before as well.
↑ EXACTLY THIS!
Quote Originally Posted by ChlorHex View Post
Not asking for anything more than what i paid for as well as acknowledgement that they're going to rectify the mistake they made
Ditto. I don't even care about an acknowledgement or apology or anything, just give me what I've freakin' paid for. I have another preorder with them although the set hasn't come out yet... but I'm probably going to double purchase it because I just don't trust TBI anymore.

I am just over Aussie online retailers now. I went with PC out of a sense of patriotism and got burnt. I then supported TLTC, TLTC, Armoured Heaven and TBI and have also been burnt (although TLTC and AH have refunded my money). I'll stick with more reputable overseas online retailers or even pay extra for local independent store purchases. Indies charge more than the majors because they don't have the purchasing power of the majors. But if they prove to be more reliable in getting in stock, then sure, I will pay for that reliability and convenience.