Quote Originally Posted by TAAUBlaster View Post
I call bull. I'd been waiting for almost a year for my order, which was originally released back in November last year. Their "supplier" continuously pushed back the release date further and further (the rare times I was able to get an answer out of them.) Despite my concern of the item obviously not being able to be sourced, they point blank refused to refund me. I ended up doing a credit card chargeback.

Got burned with TFIDU (though to his credit he was the only one to eventually refund me,) PC (lost a small fortune) and now TBI. So, I'm done. They sucked all the fun out of collecting modern lines for me. Sticking to vintage from now on. Fuck Australian online Transformer stores - none of them are getting another cent from me.
I feel you, I had the same situation, I just pushed the point when during a fb update I saw some of my items mentioned and kept pushing the point, mind you kept it to one email a month and only drove the point harder when they did make promises.

I did eventually got my orders and an apology as they accepted fault for not keeping up, but one thing to note is when I (often) suggested a refund they just dodged that entirely, and there was something else with my last order that was strange, maybe because I got my notification that it was coming 3 days after our email exchange but no tracking I can't quite remember.

I stopped trusting aussie retail after that, except for zing, but thanks to their cost and slower delivery windows I'm just slowly backing out of the hobby, only way to recoupe what I lost with PC...**** that guy who ran it, still makes me rage