Quote Originally Posted by GoktimusPrime View Post
The recent FB post makes TBI look more like an amateurish side "hobby" business rather than a more proper/professional business. I suppose there's nothing inherently wrong with running a side business, but as a matter of professionalism you've got to run it properly. Scale down the business (or shut it down altogether) if it's something that you cannot cope with. Know your limits. People shouldn't be slaves to their jobs and if balancing their FT work life with family life with TBI life is too much then by all means scale or shut it down.

Family would be their #1 priority as it should be, but then their regular day jobs are their second priority which leaves TBI as being a pretty low priority, which in turns means that TBI customers are very low priority and don't feel valued as customers. I sure don't feel valued. Do it properly or not at all IMHO. There's no shame in acknowledging one's limitations.
Wow... I don't even know where to begin with this... I'll just go with one point - this thread is for feedback on the business for other consumers, not for people (who presumably have no small business experience themselves) to tell others how to run their business in a forum meant for fans...

You might want to take a break from this page Gok. You have given feedback and all I see now is you having a dig consistently at the business. Let others make up their mind and stop flooding the page. That last comment goes for everyone not providing actual feedback too.

Now for my feedback, made an inquiry the other day and was responded to promptly. Perhaps people should check junk mail filters or spam folders and ensure they aren't missing correspondence as I've never had a query go unanswered.