I was charged on the 25 and 29, and yeah I heard those issues as well. The two charges were for 67-69, couldnt get through to them until yesterday. Their page gives no indication of when to call and the closed message was telling me to call back during the period I was ringing?
I think it was a bigger problem with Bissett but if I could see an exact rhythm to when they were charging me I wouldnt jump to 'accident'
67 is still the latest I've had.