Quote Originally Posted by DELTAprime View Post
The vast majority of us don't speak Japanese so we can't contact Takara at all. So we have zero chance if we have a Takara QC issue of sorting it if the retailer is not willing/able to help.

That is true, as I had a defective toy from RK once, and they didn't want to have anything to do with it or me, as they have no obligation to.... and even if TT dealt with customers outside of Japan, people have to remember that there is a language barrier in addition to the geographical barrier.