
Originally Posted by
UltraMarginal
I got the best customer service at big W last night.
I asked about the specific item, it is definitely not on the shelf or in their clearance area. They looked out the back, checked the item number, they have 8 in stock, which sounds like a case to me. that probably got misplaced during the toy sale.
the nice lady took my name and number and will even have a look in another store in a few days when she's there. they are having a stocktake over the next week so it should turn up
having said that, I can let her know not to worry about it and you should take up ZoonMaster5000's offer.