Another week with no news, so rang Customer Service for a third time.

Story has changed, now “stock was sent out in cases of 4 so if there was only 1 preorder at my store then it’d be sent to another store with three others and that store then have to send it back to the warehouse and then sent to my store”. Which, again, sounds completely BS. They then said that “they’re sure I’ll get it but can’t 100% guarantee I’ll get it”.

Became a bit of a heated angel on the phone, but got hopefully good news in my email later that day:

“ Hi James,

Thank you for contacting us.

Our allocations team has recently informed us that our warehouse currently has the Transformers HasLab Victory Saber Action Figure Set preorder stock and is looking to have those shipped to the relevant stores next week. We have also alerted the Tea Tree Plaza store so that they are aware of this new update.

We do apologise for any inconvenience this has caused; if you require anything else, please get in contact again.”

So hopefully that means I’ll have it next week, but I still won’t be convinced til it’s in my hands.