Hasbro AU Questions?

[Tober]

Collectors make up about 20% or the fanbase in the USA but I think down here it's substantially lower. We are a minority that they don't really care about.

It is suprising that they arn't responding to basic queries tho. And don't they know who you are Griffin? I would have thought it would have been through them that you got the Pre-screen invitations etc.

Don't we basically know that they Animated toys and series are coming here mid-year?

Those shipping date estimate lists are really useful tho - shame if they arn't providing that info for us anymore.

Otherwise get an Angry Mom on the line to them - nothing gets a toy co's attention like an Angry Mom!

[GoktimusPrime]

Perhaps we could also call them.

[roller]

Or we could just rock up to their Epping Office

[G1Optimal]

It is Possible,
That we are not the only boat in the ocean "pun intended" and they may want to help sending emails to there closest Hasbro's as well.....

[springah]

Hasbro doesn't like the hardcore.

We buy stuff, sure. But dudes like Gok complain/call/email/etc so much, I wouldn't be surprised if the hassles they go through aren't worth our business at all.

Like customers who used to call us at the Helpdesk (for all the ISPs ive worked for). Most customers we'd help no problems.. then we'd have the customers that would call or email at least once a month, usually with crap that nobody had the time or cared about (ie, MY TORRENTS DOWNLOAD SLOW, HELP!) and they just weren't worth having as customers due to the un-needed hassles they gave the staff.

Point is, the more we email them about dates and times and complaints, the less likely they are to respond, IMO.

[dirge]

As far as I was aware, Goktimus hasn't contacted Hasbro in years...

[springah]

As far as I was aware, Goktimus hasn't contacted Hasbro in years...

Was an example of the 'hardcore'...

[autobreadticon]

Sorry i dont like the idea griffin, maybe Hasbro are really bisy. But it annouys me that you are basically representing a large community and they still do not reply.

suggestions are :
demonstrate we are a large and active community.

we should send a FREKIN large chain letter with all our emails adress and then send it to Hasbro last. This will show how organsise the how large the fanbase will be But basically Griffin should be the one that should represent this community and not let hasbro be harass with constant emails from the fanboys ^^

Or you just add all the usernames of this forum at the bottom of your emails to show the persons interested in the response of this email

[Soundwarp]

Lets cut them away and only order bulk lots from the USA and save money!

[G1Optimal]

Hasbro doesn't like the hardcore.

We buy stuff, sure. But dudes like Gok complain/call/email/etc so much, I wouldn't be surprised if the hassles they go through aren't worth our business at all.

Like customers who used to call us at the Helpdesk (for all the ISPs ive worked for). Most customers we'd help no problems.. then we'd have the customers that would call or email at least once a month, usually with crap that nobody had the time or cared about (ie, MY TORRENTS DOWNLOAD SLOW, HELP!) and they just weren't worth having as customers due to the un-needed hassles they gave the staff.

Point is, the more we email them about dates and times and complaints, the less likely they are to respond, IMO.

If you meant that they will get used to it...I agree, "in a way"
because, it is possible if they don't take notice they may gain more disgruntled customers or/& may loose more business than they did before.

"Wonders" could that be one of the reasons why they are getting rid of the local Customer Service Centres, they could be feeling they are causing more disgruntled customers, in which they can get a cheaper equivalent service overseas. It may even be more so if they do loose customers, as why would they want to justify the expense "if they do not have many customers"..
"Sorry,if i have offended, it is just that i can't help wonder this"