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Thread: I need to vent!

  1. #2751
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    Quote Originally Posted by Ultra Mackness View Post
    I have a feeling I may have bought mine from you then In keeping with the current topic though, it got delivered safely by the good postie!
    Ha, imagine that! Well, I am glad it has reached you safely and I sincerely hope that it brings you some joy, as it would make me feel better to know that it has gone to a good home.

  2. #2752
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    24th Nov 2009
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    Quote Originally Posted by UltraMarginal View Post
    I've very rarely ever had a problem with handling of items I've received in the post, from Canada, US, UK, Hong Kong, Japan...
    Oh god, don't get me started on Canada! Slowest... shipping... EVER!
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  3. #2753
    Join Date
    26th Nov 2009
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    Melbourne
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    2,821

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    Quote Originally Posted by 5FDP View Post
    Oh god, don't get me started on Canada! Slowest... shipping... EVER!
    Ha I just purchased something off ebay from a canadian seller and he told me it would arrive within a week!

  4. #2754
    Join Date
    24th May 2007
    Location
    Brisbane
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    38,239

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    I think I'm gonna have to start wearing a skirt if I want to get decent customer service in this country.

    I was trying to check in at Melbourne airport this morning, and the self check-in computer couldn't find my booking. So I go over to an attendant, who is currently serving someone else, and I wait until she is finished. About a minute later another attendant walks up to the customer service station and I look at her expecting her to ask if I needed any help... but she walks right past me and asks a lady at one of the check-in computers if she needed help (because she was looking a bit confused).
    Then when she was done with that lady, she walks right past me again, looking at me looking at her, and doesn't say anything as she went over to the bag-drop area. Half a minute later, she walks back and does the same thing - walks past me looking at her, and attends to the same lady at the computer, to see if she had managed to complete her check-in.
    Walking back past me for the fourth time, looking at me looking at her, she finally asks if I need any help, and I say with an impatient "well yeah".
    At that time, the first lady was finally finished with her person, and said that she'd take care of me.
    So even though I was at the "help desk" area, I was ignored in favour of a lost looking LADY who didn't even know how to seek help anyway.

    Incidentally, the reason why the booking couldn't be found is that you can't check in before a certain amount of hours before your flight, in case you have baggage (which they can only hold for a certain amount of time). You'd think that with all the warnings about when you need to be checked-in by, they'd mention how early is too early.
    I was only wanting to be at the airport early so that I could spend several hours in the Business Class lounge to work on my computer and fill up on their food.
    I was willing to wait a couple hours before check-in would be open for my flight, but the attendant offered to put me on an earlier flight. I figured that it could be good to get home earlier, but booked this flight because it was the cheapest one available... and yet, she was able to put me on an earlier flight without it costing any extra.

    Only problem now is that it is a 4pm flight instead of 7pm, and the other main reason I wanted the Business Class flight (other than the free internet and all-you-can-eat lounge) is to have a classy meal on the plane.... now I was thinking that the flight was too early for a full dinner service, which was what I was looking forward to most.
    Just to make things worse, when the attendant handed me the ticket of my new flight, she then tells me that since the flight transfer was done so late, there's a good chance that I won't get a meal at all (I guess they cater/cook the meals based on the numbers booked at the time they prepare the meals offsite).
    The one time I can afford to splash out on a business class flight (previous BC flights were free with points), and I get bad customer service, the possibility of just an economy class meal on the flight, and I end up biting hard on a tooth-sized bone in a meatball in the Business Class Lounge.

    Yeah, definitely gonna stick with using my points on Business Class flights in future. For my bad luck, it just isn't worth the risk spending so much more, to end up with Economy Class Standards. At least if this had happened with a Points flight, I wouldn't have cared because it was all free anyway.

  5. #2755
    Join Date
    5th Jul 2010
    Location
    Mornington Peninsula
    Posts
    2,901

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    Quote Originally Posted by griffin View Post
    I think I'm gonna have to start wearing a skirt if I want to get decent customer service in this country.

    I was trying to check in at Melbourne airport this morning, and the self check-in computer couldn't find my booking. So I go over to an attendant, who is currently serving someone else, and I wait until she is finished. About a minute later another attendant walks up to the customer service station and I look at her expecting her to ask if I needed any help... but she walks right past me and asks a lady at one of the check-in computers if she needed help (because she was looking a bit confused).
    Then when she was done with that lady, she walks right past me again, looking at me looking at her, and doesn't say anything as she went over to the bag-drop area. Half a minute later, she walks back and does the same thing - walks past me looking at her, and attends to the same lady at the computer, to see if she had managed to complete her check-in.
    Walking back past me for the fourth time, looking at me looking at her, she finally asks if I need any help, and I say with an impatient "well yeah".
    At that time, the first lady was finally finished with her person, and said that she'd take care of me.
    So even though I was at the "help desk" area, I was ignored in favour of a lost looking LADY who didn't even know how to seek help anyway.

    Incidentally, the reason why the booking couldn't be found is that you can't check in before a certain amount of hours before your flight, in case you have baggage (which they can only hold for a certain amount of time). You'd think that with all the warnings about when you need to be checked-in by, they'd mention how early is too early.
    I was only wanting to be at the airport early so that I could spend several hours in the Business Class lounge to work on my computer and fill up on their food.
    I was willing to wait a couple hours before check-in would be open for my flight, but the attendant offered to put me on an earlier flight. I figured that it could be good to get home earlier, but booked this flight because it was the cheapest one available... and yet, she was able to put me on an earlier flight without it costing any extra.

    Only problem now is that it is a 4pm flight instead of 7pm, and the other main reason I wanted the Business Class flight (other than the free internet and all-you-can-eat lounge) is to have a classy meal on the plane.... now I was thinking that the flight was too early for a full dinner service, which was what I was looking forward to most.
    Just to make things worse, when the attendant handed me the ticket of my new flight, she then tells me that since the flight transfer was done so late, there's a good chance that I won't get a meal at all (I guess they cater/cook the meals based on the numbers booked at the time they prepare the meals offsite).
    The one time I can afford to splash out on a business class flight (previous BC flights were free with points), and I get bad customer service, the possibility of just an economy class meal on the flight, and I end up biting hard on a tooth-sized bone in a meatball in the Business Class Lounge.

    Yeah, definitely gonna stick with using my points on Business Class flights in future. For my bad luck, it just isn't worth the risk spending so much more, to end up with Economy Class Standards. At least if this had happened with a Points flight, I wouldn't have cared because it was all free anyway.
    Not cool, bad form airport people, bad form...
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  6. #2756
    Join Date
    29th Dec 2007
    Location
    Sydney
    Posts
    1,896

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    Speaking of airports and flights..... I went up to the Gold Coast a fortnight ago with Virgin, got there in time, checked in, boarded the plane, all good. We arrived at the Gold Coast at 1.30 pm (GC time) but were unable to land because of poor weather and visibility and the fact that there were 6 planes before us waiting to land. We were told over the speaker that we would be circling the airport until the 6 planes before us landed. Two hours later, we still haven't landed and are then told that the 6 planes before us have been diverted to Brisbane airport but becuase all flights to Coolangatta have now been diverted, Brisbane is unable to accomodate our flight and that we would be returning to Sydney. We return to Sydney and by this time, it is 5.30 pm Sydney time and we are then notified that all flights into Coolangatta are cancelled and that the only way we are getting to the Gold Coast is either wait for the first flight the following morning or catch a late flight tonight to Brisbane and then get on board a bus which will transport us to Coolangatta (paid for by Virgin). However, Virgin did go some way to softening our experience by giving us $100 worth of food vouchers which we could use in the food court and on board the plane (we had $50 leftover on the flight home and were ordering everything we could to use up the vouchers!!) So after calling the car rental company to have our rental car changed to be picked up at Brisbane, we boarded the last flight to Brisbane, which departed at 10.00 pm. We got to Brisbane at 11.00 pm local time, picked up the car, and got to the GC just after midnight. Totally knackered, we all went to bed by 1am, only to be woken up at 5.30 am because some dickhead had lit up a smoke in their room and set off all the fire alarms. Great start to the week-long holiday!!
    If I want your opinion, I'll give it to you

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  7. #2757
    Join Date
    31st Jul 2012
    Location
    Melbourne CBD
    Posts
    1,889

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    FUUUUUU my tv doesnt pick up the signal of my remote anymore, i can use my remote on my mothers tv, same model, but it wont work with mine no more, i'm guessing the sensor that picks up the signal has blown, that and its starting to flicker in contrast/brightness which i occasionally have to physically knock to fix... gotta bite the bullet and buy a new one

  8. #2758
    Join Date
    7th Mar 2012
    Location
    The Moon
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    6,605

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    Quote Originally Posted by Kazza View Post
    gotta bite the bullet and buy a new one
    I suggest this one.

    Could have some multiplayer fun on that.
    Dovie'andi se tovya sagain

  9. #2759
    Join Date
    5th Jul 2010
    Location
    Mornington Peninsula
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    2,901

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    Quote Originally Posted by Trent View Post
    I suggest this one.

    Could have some multiplayer fun on that.
    Overkill? .............. Nar :P
    Follow me on twitter:
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  10. #2760
    Join Date
    31st Jul 2012
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    Melbourne CBD
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    Quote Originally Posted by Trent View Post
    I suggest this one.

    Could have some multiplayer fun on that.
    Quote Originally Posted by KalEl View Post
    Overkill? .............. Nar :P
    Bahahah, man playing games on that would be epic, but than again i always wonder what it would be like to play on something the size of an IMAX screen. Anyways i'm looking to buy a samsung LED/LCD Full HD 32inch 5500m series, good tv at an affordable price.

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