Originally Posted by BigTransformerTrev
Auspost has been shocking. The woman at the local office convinced my kids for me to buy them some letters to write and send to Santa and then Santa (Auspost) sends a (generic form letter) note back.
Sent off early Dec. Kids got their letters from Santa New Years EveDon't both of your cases represent a clear claim for you money back? They offered a very specific service that they did not provide. Galling!
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