Rank 8 - Deluxe Member
All my problems were with Telstra, although they tried to blame NBN Co. I actually got the phone number to confirm retailer service appointments and rang NBN directly and the guy I got knew his job. He was able to tell me everything Telstra had done right and everything they had done wrong. My third installation booking went very smoothly only because I confirmed everything directly with NBN. Wish I could remember the number to give you. Sorry.Originally Posted by DaptoDog
Dovie'andi se tovya sagain
Rank 8 - Deluxe Member
No worries mate, I did try calling the general NBN number but they only answer general enquiries. I'll see if I can dig around for that number. One of the reasons I liked switching to Telstra a year ago was if you have a problem with the line then they alone were responsible for fixing it. Now Telstra and NBN Co can just blame each other.
Rank 8 - Deluxe Member
By any chance does this number look familiar?
http://login.nbnco.net.au/contact_us
Looks like the number ISP's use to contact NBN.
Rank 8 - Deluxe Member
I now have NBN!
The NBN tech came to my house this morning and sorted it out. Telstra provided NBN with the incorrect details.
Rank 8 - Deluxe Member
^yay!
My previous residence has NBN, but we've since moved to a new residence which has no NBN and isn't even listed as getting NBN.
*massive.sigh*
Rank 8 - Deluxe Member
When you're so busy at work, that you read a thread and leave it open so you can reply later...
3 days later you have 5-10 open threads and the conversation has gone stale so you just give up and close explorer...
Rank 9 - Board Staff
This happens all the time. There are so many jobs set up for NBN techs to go out and get the details right because the copper network is a mess.I now have NBN!
The NBN tech came to my house this morning and sorted it out. Telstra provided NBN with the incorrect details.
Wish they had just stuck with Fibre to the Premise. Would have taken longer, and cost a bit more initially, but we would have gotten a more reliable network and not had to pay as much for upkeep of the out of date copper.
|Buy ALL my things!|Collection Thread|Current Collection Count: ~661|
|Wants|Galaxy Force Blue Rumble|
Rank 8 - Deluxe Member
But I have FTTPThis happens all the time. There are so many jobs set up for NBN techs to go out and get the details right because the copper network is a mess.
Wish they had just stuck with Fibre to the Premise. Would have taken longer, and cost a bit more initially, but we would have gotten a more reliable network and not had to pay as much for upkeep of the out of date copper.
And they still stuffed it and took almost 7 weeks to get it sorted.
Dovie'andi se tovya sagain
Rank 6 - Dedicated Member
anyone know how auspost tracking works? as in what stages things are at when it gets updated, who does it, etc?
someone sent a package to me on friday and the tracking says received and then processed through facility. that was very late on friday night and it hasn't been updated since. it's now been 2 full business days plus the weekend and the status hasn't changed.
* i guess i'm venting that i know it takes a few days to get here but at least be a little more up to date with the information or progress
Rank 8 - Deluxe Member
Just watched ep 1 of Combiner Wars and I don't have a single nice thing to say about it....
Voice acting was terrible, script was cringe worthy, only lasted 5 mins of which 25% of it was spent with computron and menasor doing this repetitive punch action in space, menasor sounds like a teenager with an attitude problem, no apparent storyline, I could rant for longer.
I am just so disappointed that we have waited so long for this crap
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