I ordered some (not inexpensive) personal medical supplies online mid-December, needed by later this week. Checked the tracking on 27/12 which stated that it was delivered on 24/12. People at home all day and no calling card left. I called the company and made enquiries, they told me it was at the courier depot, waiting to be picked up, then called me back to say that the courier took it to the local post office (that I was at earlier in the day).

Went there after work yesterday, they had the package. Then, the P.O. staff went into a large tub and pulled out DOZENS of cards (the kind they leave you when you’re not home), found mine, and disposed of it. I saw on the card a note to say “deliver on 9/1”.

AusPost - really?!