Damn Centrelink, damn Australian tax office...
If KRudd has the moolah to censor the 'net WHY CAN'T WE HAVE CENTRELINK PHONELINES YOU CAN ACTUALLY REACH!? Or online tax services that ACTUALLY MAKE SENSE?! I've got 2 freaking Uni degrees and it's all gibberish.

Huff...huff...a pox upon all bureaucracies, a pox I say!