Target price-matching policy (or lack of, in most stores).

[Paulbot]

I remember that sign up during last year's toy sale. I thought that it might help me price match the MP4Convoy I already had on laybuy to their toy sale price, but it didn't.

[nettie!]

Jay - Xmas layby are only available during toy sale

But yes, that should work as a price matching policy for stock on Xmas layby

[Stompy]

I remember that sign up during last year's toy sale. I thought that it might help me price match the MP4Convoy I already had on laybuy to their toy sale price, but it didn't.

Yeah, I got stuck with the same situation last year. The Manager/Supervisor was not friendly at all when I asked but the one at the cashier told me to just go to the service desk, do a change of mind refund and then rebuy it at the lower price.

I understand they are busy during these toy sales and are inundated with queries throughout the sale, but being bitter and scowly when asked for help is NOT customer service. They have time to prepare themselves so there's little excuse on bad manners.

[nettie!]

i am always nice - especially during toy sale - so come visit me

[GoktimusPrime]

Carlingford NSW - No.

[griffin]

Broadway Target said no, and told me to try the Bondi Store to see if they pricematch... Huh??? This store is actually trying to encourage me to go to another store.... This storechain just gets more absurd the more I deal with them.

[Dkaris]

This storechain just gets more absurd the more I deal with them.

Replace storechain with customers and thats how we feel every weekend.lol.

[nettie!]

Replace storechain with customers and thats how we feel every weekend.lol.

lol totally!

[Tetsuwan Convoy]

Replace storechain with customers and thats how we feel every weekend.lol.

Maybe the random customer angst is cause by the stores in the first place....

I was shocked initailly by what I read on this thread, but really, customer service in Australia is embarrasingly poor.. So it shouldn't suprise me that much.

[sanbot]

Broadway Target said no, and told me to try the Bondi Store to see if they pricematch... Huh??? This store is actually trying to encourage me to go to another store.... This storechain just gets more absurd the more I deal with them.

what time were you there on saturday?! I was there!