I don't have anything in writing but I was told when they still had Titans Return on the shelf but just before they reduced them (late last year?), that it now has to be an item featured in a Big W catalogue and the store/price you are attempting to price match at the same time. Wonder who they had in mind with that system?

It was a new policy when I was told that because I had no problem maybe a week before that but again, nothing in writing and long enough ago that even could've changed again.