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Thread: Price Matching Policies for Australian Store Chains that stock Toys

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  1. #1
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    8th Mar 2019
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    just in case anyone didn't know ebay does price matching as well, with 5% extra.
    https://pages.ebay.com.au/buy/Best_Price_Guarantee/

  2. #2
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    So I went to Toymate to see if they would price match the Wave 1 Legacy Deluxes or Voyagers that were on the Target website. And they said they wouldn't because, when they checked on their computer (not sure what they were looking at), they said there was no stock at Target (I guess they look at the nearby store).

    I also went to JB Hi-Fi and took an SS86 Perceptor, normally $39.98, to the counter and showed Myer's current sale price for Studio Series Deluxes ($28) on my phone, and the salesperson sold it to me without doing any more checks. So I'd recommend attempting price matching at JB Hi-Fi.

  3. #3
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    Quote Originally Posted by Skyfire View Post
    So I went to Toymate to see if they would price match the Wave 1 Legacy Deluxes or Voyagers that were on the Target website. And they said they wouldn't because, when they checked on their computer (not sure what they were looking at), they said there was no stock at Target (I guess they look at the nearby store).

    I also went to JB Hi-Fi and took an SS86 Perceptor, normally $39.98, to the counter and showed Myer's current sale price for Studio Series Deluxes ($28) on my phone, and the salesperson sold it to me without doing any more checks. So I'd recommend attempting price matching at JB Hi-Fi.
    It really depends which team member you get
    Some are just enforcing policies that nobody GAFA
    Others, like your JB team member know how to get your business.

  4. #4
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    Quote Originally Posted by Hotrod View Post
    Pre order from Zing they had him for $128 ?????? but the guy price matched Myers SS leaders for $59 haha even though they don't have him!
    Interesting that Zing price matches, especially since they can get good stuff but at bad prices, and also matched sale price.

    Quote Originally Posted by christalcase View Post
    Underwood / Kuraby Big W didn't have Motormaster but had the Studio Series Deluxe wave with 3x Ironhide, 2x Arcee and 1x Perceptor at the normal Transformers section (not the cardboard stand), $28, but they are willing to pricematch against Myers' $23.99.
    Big W is a bit annoying here - I emailed them before Toy Mania to see if they would price match Myer during Toy Mania. And the reply I got was they don't price match (the way it was worded sounded like "at all", so obviously wrong on that count). Then I took the Toy Mania catalogue to a store service desk, pointed to the Price Match blurb and asked if they price match sale prices elsewhere. "No" was the reply. And just to clarify, I said, "Only regular prices are matched, then?". The next reply was, "Yes."

  5. #5
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    Quote Originally Posted by Skyfire View Post
    Big W is a bit annoying here - I emailed them before Toy Mania to see if they would price match Myer during Toy Mania. And the reply I got was they don't price match (the way it was worded sounded like "at all", so obviously wrong on that count). Then I took the Toy Mania catalogue to a store service desk, pointed to the Price Match blurb and asked if they price match sale prices elsewhere. "No" was the reply. And just to clarify, I said, "Only regular prices are matched, then?". The next reply was, "Yes."
    It was actually a bit annoying this time as I had wait a while. I was hoping for a quick yes or no like usual. They had to ask another staff member, then call a manager, then confirm it was Myer, asked if it was on sale, confirmed the price, confirmed it had stock (using the stock location on the website) and then finally gave the go head for the pricematch. I wasn't in a rush so it was okay, and toys are expensive enough so $4 saved is $4 towards another figure.
    "sometimes the things you see might not be real and the things that are real you might not see"

  6. #6
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    24th May 2018
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    Following the above posts for context, Big W no longer price match at all.

    https://www.bigw.com.au/help/faqs
    "We don't do price matching at BIG W. Retailers often have differing prices and discounts on the same or similar items for reasons including the quantity of a product remaining in stock, and the length they've had a product in stock."

  7. #7
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    That's disappointing.
    I think JB is now the best one for price-matching, for me at least.... but I don't know if that is policy, or just because I buy so much stuff from them.

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