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Thread: TFs Q/C problems archive (already damaged in the packaging)

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  1. #1
    Join Date
    27th Dec 2007
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    Melbourne
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    3,303

    Thumbs down lol...

    I got MP-20+ in this shape out of the box. Very deliberate looking scratch marks on the wing, and a small abrasion on the inside corner of the other wing.
    Pretty pissed off, luckily its on the cheaper end of an MP figure.
    Will I have much luck if I email robotkingdom?
    Otherwise, what are the chances of finding a matching gloss white and then applying a new coat successfully?
    Link to a full resolution image here: https://i.imgur.com/NrllqYQ.jpg

    www.mariokart64.com
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    "Sometimes, the wrong thing feels so right"
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  2. #2
    Join Date
    28th Dec 2007
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    Sunshine Coast
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    Quote Originally Posted by Borgeman View Post
    Will I have much luck if I email robotkingdom?
    Absolutely. How did you pay? If PayPal, how did you fund the transaction?

  3. #3
    Join Date
    27th Dec 2007
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    Melbourne
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    Quote Originally Posted by jaydisc View Post
    Absolutely. How did you pay? If PayPal, how did you fund the transaction?
    Paypal, funded with a cc.
    I'll email RK and hopefully they come to the party so I don't have to resort to disputes etc.
    The little nick on the corner I would have put down to "shit happens" QC, but the scratches are a different story.
    www.mariokart64.com
    --------------------------------------------------------
    "Sometimes, the wrong thing feels so right"
    --------------------------------------------------------

  4. #4
    Join Date
    7th Feb 2013
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    That's rough. Hope RK come to the party and sort it out for you.

  5. #5
    Join Date
    23rd Sep 2010
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    Sydney
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    That is rough, RK have been pretty good with customer care over the last few years I believe. can't hurt to give it a crack.
    My Fan interview with Big Trev

    my original collection from when I was more impressionable.
    My Current Collection Pics (Changing on occasion)

  6. #6
    Join Date
    28th Jan 2015
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    ACT
    Posts
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    Looks like someone has been scratching spoiler wings ever since. My MP20 has smudged Lancia logo because of the scratch...

  7. #7
    drifand is offline Rank 6 - Dedicated Member
    Join Date
    20th Jul 2013
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    Perth
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    Wowee how did that got through?

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