Reporting Excess Shipping on eBay

[Starscream212]

Well, the two loose deluxe movie figures arrived yesterday in a small box with a label saying "postage paid $5.60".... not the $14 I paid.
In the big scheme of things it is a small amount but I've had several of these and this is the straw that is breaking this camel's back.

If its a post office box they usually cost about $2 depending on size, so that makes it a little better lol.

[Prowl]

I bought a couple of MASK figures from a American seller & my postage was $40 US whcih I figured was fair considering the size & weight of the parcel.

I have found most Australian sellers to be OK with postage & I don't begrudge paying $15 for something that costs $10 to ship as packaging does cost money however little.

[Reflector]

Was charged 13.50 GBP ($20.60 AU) to send 4x cassettes http://www.ebay.com.au/itm/380368928...84.m1439.l2649

i thought this was rediculous and told the seller so.

As a comparison i paid 5 GBP ($7.60 AU) for this to be sent http://www.ebay.com.au/itm/160651662...84.m1439.l2649

Surely a vinyl record is larger and more difficult to package than 4 loose cassettes...?

Edit: oh here we go, http://www.ebay.com.au/itm/110736156...84.m1439.l2649

used the 'buy it now' feature ($8 AU) and got FREE postage...

[griffin]

It's only excess shipping if they charge you a significant amount more than they actually use (it's not just the postage you are paying for).

However, it isn't excessive shipping if they charge you the minimum amount required to cover them in a transaction dispute (like a trackable shipping rate). There may well be a cheaper postage option, but if the seller uses it, they would lose an ebay/paypal dispute if a buyer asks them to prove it was sent.

(apparently it happens - people buy stuff specifically to get the item free by filing a dispute, because the seller didn't use the more expensive shipping option with a tracking number)

[reillyd]

It's only excess shipping if they charge you a significant amount more than they actually use (it's not just the postage you are paying for).

However, it isn't excessive shipping if they charge you the minimum amount required to cover them in a transaction dispute (like a trackable shipping rate). There may well be a cheaper postage option, but if the seller uses it, they would lose an ebay/paypal dispute if a buyer asks them to prove it was sent.

(apparently it happens - people buy stuff specifically to get the item free by filing a dispute, because the seller didn't use the more expensive shipping option with a tracking number)

I've had that happen twice. One I lost, and that's the risk of the game if you send it uninsured. The other I had a tracking number, and settled in my favour.

Everyone who sells should be VERY careful, and used registered mail as a minimum. Even if there isn't full insurance coverage, you have proof of postage which paypal accepts.

[Zippo]

I wont sell on eBay anymore, as New Zealand Post removed all tracking on Airmail parcels and now its only available on EMS which adds some significant amount of $ to the postage cost.

[Skullcruncher]

I wont sell on eBay anymore, as New Zealand Post removed all tracking on Airmail parcels and now its only available on EMS which adds some significant amount of $ to the postage cost.

I dont understand EMS. From Japan EMS seems cheap as chips but from everywhere else its super expensive...