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Thread: Reporting Excess Shipping on eBay

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  1. #1
    Join Date
    29th Jun 2011
    Location
    Melbourne
    Posts
    2,606

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    If the book is hard to come by and you are happy to keep it as is (despite the less-than-honest listing), then keep the book, and leave the feedback as is. You've been honest and fair in your feedback, only marking the seller low in the areas you were not happy about.

    If you are unhappy with the item as it is and want the refund, by all means take him up on his offer. IMO, you should probably still leave the feedback as is, though. Again, you're being perfectly honest about the situation. Personally, if I am a seller, I would be inclined to be over-descriptive when it comes to 'faults' in what I'm selling, so this kind of thing is less likely to happen. The seller here didn't appear to take that type of care or was possibly hoping that you would give him positive feedback anyway, or perhaps he could buy his way out of it.

  2. #2
    Join Date
    4th Aug 2008
    Location
    The 'Riff
    Posts
    11,335

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    Paul I'd leave the feedback as is. So what if he wants to be a 100% seller? It's not there for him to be look good if he doesn't describe the items correctly. It gives others a warning that he described your item inaccurately.

    And if it is rare, I'd still hold onto it and leave the feedback as is too.

  3. #3
    Join Date
    23rd Sep 2010
    Location
    Sydney
    Posts
    9,352

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    did you contact him at all before leaving the feedback?
    Under the circumstances, if he'd offered to pay for it's return and a refund then, I'd probably still be giving neutral feedback for the reasons above.

    If you'd tried to contact and not had any luck that would be a definite negative.
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  4. #4
    Megatron Guest

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    eBay's own Global Shipping Program:

    • Int'l Priority Shipping only available choice (no First Class)
    • Import charges
    • Poor combined shipping calculator (not much more than just adding the separate costs together)
    Grrr...

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