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Thread: Deep Space Starscream QC issues?

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  1. #1
    Join Date
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    So I called Hasbro yesterday regarding this and after a few rounds of phone tag I spoke with a nice lady this morning. I explained my issues, admitted I was an adult collector (she laughed saying that she doesn't usually get kids calling with similar complaints). I said I didn't expect much by the call, rather just wanted to give feedback and inquire that if I had ran the gauntlet at TRU, could I send it back to them. She said of course.

    An hour later, i get a voicemail from another lady at Hasbro saying that the USA designer was in the office and it was an opportune time to describe my issues, although they would only be accepted over email. So, I'm gonna take a bucketload of photos and send them through today. I'll keep y'all posted.

    I might even document some Animated concerns and cite Jin's Animated Fixes thread too.

    I wonder who it is? Maybe Archer on his honeymoon?

  2. #2
    Pulse is offline Rank 1 - New or Inactive
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    Make sure you add the hatemail as an attachment...

  3. #3
    Join Date
    28th Dec 2007
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    Interesting development!
    Collection Count (w/ a 12.42% upsize): 3053
    New Family Members: DA-15 Jetwing Prime, DOTM Leader Ironhide, Perfect Effect Reflector, DOTM Shockwave & Skyhammer, eHobby United 3-packs
    Current Desires: Japanese BW Optimal Optimus
    The Holy Grail: Ultmetal Optimus Prime


    Visit the Wonderful World of: The Iacon City Hub-Capital Collection

  4. #4
    Join Date
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    Quote Originally Posted by jaydisc View Post
    An hour later, i get a voicemail from another lady at Hasbro saying that the USA designer was in the office and it was an opportune time to describe my issues, although they would only be accepted over email. So, I'm gonna take a bucketload of photos and send them through today. I'll keep y'all posted.
    Now there is a twist!
    Looking For: Wreckers Saga TPB Collection (with Requiem)

  5. #5
    Join Date
    4th Apr 2008
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    Ask if they can get his autograph!

  6. #6
    Join Date
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    Maybe he can sign a DS Screamer. Or would that be considered an imperfection in the paint job? (:

    Seriously, it's nice to know that you're able to send that sort of direct feedback.


    Eagerly waiting for Masterpiece Meister

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