USPS Track & Confirm

[Kyle]

I'm waiting on a package from the USA - according to the track and confirm it was delivered yesterday but I was home all day and nothing came, there was also no "come and collect from the post office" cards. I haven't had this problem before - normally when it says it's been delivered, the item has been delivered. What's the deal? Should I call up my local post office and see if they've got it?

Had the same experience last year. The guy from eBay used USPS with tracking. I kept checking Australia Post's tracking everyday and one day it said "delivered" even though I was home that entire day and didn't hear any knock on my door. I called Australia Post and it was useless. The guy was robotic and kinda rude and kept saying according to the system it's been delivered to me, even though I told him how could it have been delivered when I didn't receive it. I made a formal complaint via their email system. I then made another phone call and talked to another guy, this second guy still had no clue but was more helpful and actually got someone else to call me back. Apparently Australia Post used a contractor for my parcel, and they could not record something like "in contractor's hand" in their status so they simply used "delivered" when they passed something to the contractors. The parcel arrived the next day. And they replied my email complaint after about 2 weeks.

[iceburn]

And they replied my email complaint after about 2 weeks.

+1 to that..had the same bad experience when you're trying to get an immediate answer that takes ages to respond

[llamatron]

Had the same experience last year. The guy from eBay used USPS with tracking. I kept checking Australia Post's tracking everyday and one day it said "delivered" even though I was home that entire day and didn't hear any knock on my door. I called Australia Post and it was useless. The guy was robotic and kinda rude and kept saying according to the system it's been delivered to me, even though I told him how could it have been delivered when I didn't receive it. I made a formal complaint via their email system. I then made another phone call and talked to another guy, this second guy still had no clue but was more helpful and actually got someone else to call me back. Apparently Australia Post used a contractor for my parcel, and they could not record something like "in contractor's hand" in their status so they simply used "delivered" when they passed something to the contractors. The parcel arrived the next day. And they replied my email complaint after about 2 weeks.

Hmm, this could be it. I'll have to see if it's there when I get home today.

[llamatron]

^^^ Yep that must have been the deal because it arrived today.

[dirge]

I just BINed something on eBay over the weekend...

Paypal has sent me five tracking numbers... I'm not really sure wtf the seller was trying to do... I hope I get five parcels! (:

[iceburn]

sheesh..what did you order? 5 tracking numbers...haha

[dirge]

I didn't order anything that requires 5 tracking numbers, I can assure you of that.

[Pulse]

Thought I might share my recent screwy encounters with Auspost...

# Delivered Abroad, July 01, 2008, 11:09 am, AUSTRALIA
# At Foreign Delivery Unit, June 30, 2008, 10:46 pm, AUSTRALIA
# Attempted Delivery Abroad, June 30, 2008, 7:13 pm, AUSTRALIA
# At Foreign Delivery Unit, June 27, 2008, 11:55 pm, AUSTRALIA
# Out of Foreign Customs, June 27, 2008, 2:26 pm, AUSTRALIA
# Into Foreign Customs, June 27, 2008, 2:20 pm, AUSTRALIA
# Arrived Abroad, June 27, 2008, 2:20 pm, AUSTRALIA
# International Dispatch, June 24, 2008, 3:55 pm, LOS ANGELES
# Processed, June 24, 2008, 3:54 pm, LONG BEACH, CA 90810
# Processed, June 23, 2008, 5:32 pm, CITY OF INDUSTRY, CA 91715
# Electronic Shipping Info Received, June 23, 2008
# Acceptance, June 23, 2008, 3:06 pm, SAN GABRIEL, CA 91778

How can they attempt to deliver it at 7:13pm?

[Kyle]

I just BINed something on eBay over the weekend...

Paypal has sent me five tracking numbers... I'm not really sure wtf the seller was trying to do... I hope I get five parcels! (:

Reminds me of the time I paid for a can of coke at the vending machine and it gave me 3 cans...

[dirge]

Reminds me of the time I paid for a can of coke at the vending machine and it gave me 3 cans...

Yeah, I'm not sure if 5 of the same pair of shoes will be quite as handy, however