nice, I gotta try and Price match that Inferno soon. IF THEY GET THE EFFING STOCK!
I've got to try this, never actually price matched anything before, haven't been at this as long as you guys, but thanks for the tip STL. I mean, it really makes sense if you think about it, most of the staff at TRU are pretty clueless, so they'd probably don't know anything about store exclusives and such...
Nice one STL! You made some really excellent points!![]()
I never had problems with price matching until I tried price matching Leader Brawl and I approach price matching in the exact same way you do, friendly a partner etc.
The difficulties have turned me off it a little. Maybe it was because how it was written in the Big W catalogue, there was no mention of other styles, it says movie leader as opposed to leader class and it being toy sale.
Every attempt was questioned by them stating it not being the same toy and I was denied almost instantly. On 3 attempts it was taken to the next step and Big W stores were called.
The biggest problem I had was when the Big W stores were contacted they didn’t actually look for stock and said it was only the toy pictured in the catalog or said there was no stock but I had visited the stores prior and seen 10-20.
What has turned me off is I was doing everything by the book, I was not being dishonest I was polite and I was entitled to a price match. I was treated like scum, by most of the K mart staff and made to feel ignorant and left feeling like I was trying to almost steal toys from the store.
I did eventually get to toy for about $57 but it did take 3-4 day of trying, still don’t feel like price matching any time soon.
It was a good read but thank you.
Whilst I don't have anything against price matching, I do have a problem with people trying to deceive a store - case in point, the movie voyager vs animated voyagers. This just shows that you're actively trying to con a store into giving you what you want rather than giving you what you are entitled to. Its deception, and if you are going to preach this to everyone, then you might as well tell everyone to do a Homer and move to the front of the queue by pretending you've got a disability. Price matching should be done with honesty, not through deception. The only exception to this however would be say if you bought a movie voyager and animated voyager and they charged you a lesser price - thats the store mistake. But to actively go to a store and claim that a animated voyager is the same as a movie voyager - that just shows a lack of moral integrity.
I agree that I don't beleive that getting Animated Voyager toys for an advertised Movie Voyager price is the right thing to do, which is why I didn't even try to price match it. My heart wouldn't be in it as I knew it wasn't a fair price match. However going to TRU and buying Movie Voyagers for the BIG W price is fair. The stores using the in stock/in store thing is pushing it, an advertised price should be enough.