Pete from BotCon answering questions

[kup]

It's a real shame that such a fraudulent and dodgy organisation can have Hasbro's official endorsement. Makes me loose faith on both.

[BigTransformerTrev]

It's a real shame that such a fraudulent and dodgy organisation can have Hasbro's official endorsement. Makes me loose faith on both.

Good luck getting Hasbro to care. I wrote them a complaint letter on that very subject a while back and they never gave me a response

It's here for anyone interested: http://www.otca.com.au/boards/showthread.php?t=17719

[kup]

Good luck getting Hasbro to care. I wrote them a complaint letter on that very subject a while back and they never gave me a response

It's here for anyone interested: http://www.otca.com.au/boards/showthread.php?t=17719

That's my point exactly - They don't care despite the Club clearly being fraudulent or at the very least, criminally incompetent as they are ripping off people.

Goes to show that an official label these days isn't necessarily the best or a good thing.

[Bidoofdude]

So much for any questions regarding important things like overcharging internationally. The whole transparency thing is completely backfiring here.

[BigTransformerTrev]

Well I got a response. This is what I asked:

Sorry to quote myself but I never recieved answers to the questions I posed six days ago so thought I would ask them again.

1. Why did we recieve an email a while back asking us to help crowd source for some theatre in the US? I found this to be a gross misuse of our confidential information for the Funpub staffs own agenda.

2. Why is the bi-monthly magazine becoming more and more a second rate comic book rather than imparting information about upcoming TF toys and toylines, TF video games, cartoons, movies etc? I subscribe to a magazine for information and articles, if I wanted a comic book I'd buy a comic book. It seems this comic uses up more and more pages of the magazine every year leaving less room for interesting info to be imparted.

3. I originally joined the club (for the 2nd time after letting my first membership lapse) so as to access the TFSS 1.0. However after doing so I was informed the subscription service had ended. Why has this not been rectified? One should not have to join the club in order to press the TFSS button (which wont let you in unless you are a member), or cycle through months and months of back messages on the main page, just to find the service is no longer available.

4. To reiterate some questions already posed and unanswered by other people here, why are the services to Australia so expensive? I now have all of the TFSS 1.0 figures which I obtained through BBTS, and have paid my full subscription to Funpub for TFSS 2.0. I can assure you that it did indeed work out cheaper to get the figures through a 3rd party than to get them from you directly. Is it possible to get more transparancy in regards to how much the shipping is actually costing? Otherwise it just seems that we are getting overcharged on postage and the club is pocketing the difference.


Thank you in advance for answering these questions.

And this is the response I got:

I don't like answering questions when you call my writing 2nd rate :wink:

Very angry and dissapointed, and I don't think doing a wink at the end justifies the response. This has pretty much made me want to let my membership lapse