Quote Originally Posted by drifand View Post
Isn't it possible to pick up from their depot? I'm sure that's what happens to me when FedEx shipped. I just picked up from their office located locally..
I shouldn't have to though. It isn't a scenario for instance where i miss a delivery and my items are waiting at the post office for me.
If i miss the courier, I will now either potentially have to drive out to their depot or pay the additional redelivery fee -both of which may be an additional extra to the shipping that i have already paid for.
i was under the assumption that once shipping is paid for that there would not be any extra costs involved.

It's great for those that have the opportunity to receive deliveries while they're not at home, not if you work during business hours and don't have the means to have somebody there waiting

Premium Collectables takes great care in shipping of your items. We use Australia Post and Courier Services to provide the fastest, cheapest and best delivery services of your collectibles. Shipping cost's starting from $10 and for in stock items processed...
This is what i could find on their website in regards to shipping.
Unless i have missed it, nowhere on their website does it state that extra delivery fees may be incurred if a courier company is used.

Quote Originally Posted by Premium Collectables View Post
It is an operational decision that effects the shipping price, the free delivery feauture and also the item price.
Then perhaps that should be added to your shipping T's and C's so that we should be made aware?