Premiumcollectables (PC) (Australia) feedback

[drifand]

Here are some feedback on what members may like:

Have another tier where members could redeem $50 with points
Let them have Aust post option but additional charges

While I know there is an vip membership which is quite high to achieve for some, have a middle tier one with less perks?

Your account page where I am logged in, I cannot view the price of the order on the white bar change this or different color font.

Maybe show how much I have spent in total and how much more to get the vip membership.

[Raider]

Your account page where I am logged in, I cannot view the price of the order on the white bar change this or different color font.

Maybe show how much I have spent in total and how much more to get the vip membership.

^This +1

[Premium Collectables]

The White Text and Bar issue is currently being worked on so you can view all text and information without needing to contact us to clarify. It is a known issue and should be resolved once some backend tweaks are completed early next month.

[Finback]

Hi PremiumCollectables,

I've sent three emails regarding my order, #1599 but not had a response.

Can you please drop me a PM or email regarding it? I got the Hot Spot, but he was the only item in the box - at the time, I assumed Motormaster was back ordered or similar.

cheers

Marcus/Fin

[MEEEGGGAAATTTRRROOONNN!!!]

Made an order on Wednesday arvo and got it this afternoon (Friday) -- thanks guys! Really happy with the service and speed!

[jazzcomp]

Is it possible to ship to an office address and pick it myself when the courier arrives instead of it going thru the company mail personnel?

[drifand]

Is it possible to ship to an office address and pick it myself when the courier arrives instead of it going thru the company mail personnel?

Think you can ship to anyone as long someone picks it up for you.

Example, I can have it ship to my friends grocery shop and pick up from him.
But that's your arrangement with your friend.

Likewise for office reception will sign for it. However how much you trust your office is up to you.

[jazzcomp]

I'm referring to the courier delivering to my office and actually contacting me to come out and meet him instead of someone from the company accepting for me and getting routed through the internal mail delivery system as personal packages aren't allowed.

[llamatron]

I think that would come down to how attentive the courier is. If it's a big enough company the courier will probably just dump at their usual point of contact without necessarily consulting notes or calling.

[drifand]

I'm referring to the courier delivering to my office and actually contacting me to come out and meet him instead of someone from the company accepting for me and getting routed through the internal mail delivery system as personal packages aren't allowed.

Not likely, unfortunately. That's not how they work.