tfidownunder (Australia) feedback

[drifand]

You've got 6 months now to open a dispute.

I didn't know this? I have to check.

[drifand]

Opening a paypal dispute would be the o ly way to get this bloke to respond

It is something they would be aware off as is money going back out. Sadly this points to poor service or attention to detail by them.

People can only hold their trust this long, if they fail to communicate that's where the buck stops and result in refund measures.

[Trent]

I didn't know this? I have to check.

On this page https://www.paypal.com/au/webapps/mp...yer-protection

Shop with confidence.
If your order is significantly different to the seller’s description or doesn’t arrive, you have 180 days to file a dispute. It could be that the event you bought a ticket for was cancelled, you didn’t receive everything you bought, or the item was defective, damaged or counterfeit. We can protect you for the full purchase price plus shipping costs, up to $20,000 per item.

[drifand]

On this page https://www.paypal.com/au/webapps/mp...yer-protection

Yup thanks, I forgot 180 days is 6 months. my bad.

[Starganderfish]

To update this, tfi have finally admited that their supplier may not come to the party and are offering refunds to customers who ordered FT-12T. This is several months after the original expected delivery so thats one issue. The bigger problem is... In order to request a refund " Just let us inow in a PM and the guys will get back to you tomorrow." A week later my PM is, as always, un-answered.

[Initial_G]

can't remember exactly how much later ( don't think it was a week but it may have been, I've been super busy with work leading up to christmas break ), I did receive a refund email from TFI and also via paypal.

[philby]

I thought I would mention this in both sections...
I noticed on their facebook page that they are "going through changes" and will be revamping the site. Of particular note is that I think they seem to be cancelling all current pre-orders that they have and when the site re-opens they will be available then. Or something. It is a little confusing and not very clear at the moment.

So if you have anything with TFI Downunder and don't have it yet maybe email them about what is going on!

[Juggernaut]

I thought I would mention this in both sections...
I noticed on their facebook page that they are "going through changes" and will be revamping the site. Of particular note is that I think they seem to be cancelling all current pre-orders that they have and when the site re-opens they will be available then. Or something. It is a little confusing and not very clear at the moment.

So if you have anything with TFI Downunder and don't have it yet maybe email them about what is going on!

Tfi are finished

I reckon they are Cancelling everyone's pre orders, because there won't be a business anymore,

How retarded is it refunding their "loyal" customers, that through all the crap, still have faith to pay them money, and expect them to want to still send money after this class act.

[MEEEGGGAAATTTRRROOONNN!!!]

Of particular note is that I think they seem to be cancelling all current pre-orders that they have and when the site re-opens they will be available then.

But that makes no sense whatsoever! Honour all pre-existing agreements and make the new sale agreements under the new site.

That's pretty simple and doesn't inconvenience customers having to reorder

The only thing I can think of is the same items will cost more under the new site, so it's a cash grab...

[drifand]

But that makes no sense whatsoever! Honour all pre-existing agreements and make the new sale agreements under the new site.

That's pretty simple and doesn't inconvenience customers having to reorder

The only thing I can think of is the same items will cost more under the new site, so it's a cash grab...

+1

I think they are done, I have not seen regular updates compared to other Australian online companies posting here.

Is sad that they give this type or reasoning while people will speculate what looks obvious.