Premiumcollectables (PC) (Australia) feedback

[Blastwave]

I just don't get all this fuss
Has anyone not received something they paid for? No, they get them but just not at light speed.
At the end of the day this is a small growing business that gives you guys excellent prices and usually free shipping, I would be bloody happy with that, hell they can have a month to post to me and I wouldn't care cause I am saving money.

I just keep thinking of the expression "champagne taste on a beer budget"

They're still a small company, do you think the suppliers in Hong Kong (or wherever) have them at the top of their list?

They're getting stock in tranches, not sitting on it and playing vroom-vroom with it then double-taping.

If you want a good deal go with PC, if you want ultra-fast delivery, choose one of the Japanese sites.

Besides, having tried a couple of the other Aussie stores, they're still way better.

Don't care about fast delivery, I care about being informed.

I just keep thinking of the expression "communication is key"

[MEEEGGGAAATTTRRROOONNN!!!]

Don't care about fast delivery, I care about being informed.

I just keep thinking of the expression "communication is key"

And have you used this communication to ask them yourself?

[GoktimusPrime]

If you want a good deal go with PC, if you want ultra-fast delivery, choose one of the Japanese sites.

I find that PC's delivery of MP Ironhide was on par with the fastest delivery time that I've had from Japan, which was 3 days. I've never had anything faster than that, but then again, I only use el cheapo SAL which has no tracking. PC's delivery is trackable, cheaper (or free if it's $100 or more) and as good as the fastest SAL times from Japan. Their toy prices are a bit dearer than preordering from Japan - although this can fluctuate according to exchange. But the good thing is that you don't have to worry about what the exchange is like at the moment that you pay for the toy, because it's all in AUD.

All in all, I find both using Japanese sources and PC have their pros and cons, but overall they pretty much balance up and I find both options to be just as beneficial as the other. I'm happy with PC's service so far. Ironhide was my first MP and so far so good. I've already pre-ordered MP Shockwave and Ratchet through them.

[MEEEGGGAAATTTRRROOONNN!!!]

I find that PC's delivery of MP Ironhide was on par with the fastest delivery time that I've had from Japan, which was 3 days. I've never had anything faster than that, but then again, I only use el cheapo SAL which has no tracking. PC's delivery is trackable, cheaper (or free if it's $100 or more) and as good as the fastest SAL times from Japan. Their toy prices are a bit dearer than preordering from Japan - although this can fluctuate according to exchange. But the good thing is that you don't have to worry about what the exchange is like at the moment that you pay for the toy, because it's all in AUD.

All in all, I find both using Japanese sources and PC have their pros and cons, but overall they pretty much balance up and I find both options to be just as beneficial as the other. I'm happy with PC's service so far. Ironhide was my first MP and so far so good. I've already pre-ordered MP Shockwave and Ratchet through them.

I mean not the actual time it takes to deliver, but the time it takes from release to get to your door, as Japanese stores are likely to have the figure in hand ready to deliver ahead of stores like PC.

PC's delivery times are pretty good -- i've gotten in stock items two days after i've made an order; and with the dropping dollar, getting the early birds from PC i've found to be cheaper than the Japanese stores after factoring in shipping.

[Blastwave]

And have you used this communication to ask them yourself?

Yes and as usual, I get no response. It's ok Drifand answered my question, which was very nice of him and really appreciated.

[MEEEGGGAAATTTRRROOONNN!!!]

Yes and as usual, I get no response.

Did you use their email or the form on the website?

I had one problem with the form, so i've just used the email since and i've had no problems after that.

[Blastwave]

Did you use their email or the form on the website?

I had one problem with the form, so i've just used the email since and i've had no problems after that.

I gave up on the form on the website after the trouble I had with my Sideswipe order (I contacted them to change the shipping address three or four times without a response. It eventually showed up at the right address but I wasn't expecting it because I had no communication from PC).

I have used the cservice address since then. But it still seems very hit and miss.

I may have to pm them on fb instead.

[MEEEGGGAAATTTRRROOONNN!!!]

Try sending again, or PM here or FB.

[cody]

Is anyone still waiting for MP11T from PC? Ordered in August so it should have been 2nd wave.

It's been 3 months since release and nothing.

I've asked them for an update and they've been really rude about it.

They pretty much said, "No updates, if you don't like waiting we can cancel the order."

Any advice?

[5FDP]

Is anyone still waiting for MP11T from PC? Ordered in August so it should have been 2nd wave.

It's been 3 months since release and nothing.

I've asked them for an update and they've been really rude about it.

They pretty much said, "No updates, if you don't like waiting we can cancel the order."

Any advice?

I'd say that's a fair response. Either wait or cancel. I'm not seeing another option here.