I do agree...
However, I think the key purpose for this thread is for objective buyer feedback.
Thus all the subjective stuff e.g. assumptions that the business is going to fold, negativity, etc. do really need to go.
Let's just keep to the objective comments and feedback folks
My personal experience with PC...
when I had a query regarding my pre-order which was yet to be fulfilled, I emailed them and got a response within 3 days.
The item was then delivered as they'd promised me... on time.
Never had any dramas with them... but then again, I'm not one with overly high expectations for toys.
Their prices are very competitive and even better than a lot of Asian sources... Happy to stick to a local source for my hobby.