Reporting Excess Shipping on eBay

[prjkt]

There's the high cost of running a contaminant-free room for packing the consignment. Decontamination chamber for removing contaminants from body, utensils & items to be shipped. Positive pressure flow, ULPA (Ultra Low Particulate Air) filter, temperature contol, lighting, contamination suit & respirator. Autoclave to sterilise equipment. Some people just don't realise (or appreciate) what is involved in the process. It magically arrives at Point B in an immaculate condition.

It's at this point I realised Megatran was taking the piss

[bowspearer]

It's at this point I realised Megatran was taking the piss

OK, my bad. What is it they say - the first casualties of any online discussion are nuance and sarcasm heh .

[prjkt]

OK, my bad. What is it they say - the first casualties of any online discussion are nuance and sarcasm heh .

and Megatran is a master

[bowspearer]

Add Mile High Comics to the list - the eBay store of the website of the same name.

I'd dealt with them in the past and they'd been great, so I thought it would be a breeze dealing with them this time too; boy was I wrong.

I bought 4 Toyfare magazines from them: Issue 12, Issue 38, Issue 14 and Issue 9.

You'll notice if you look at any of those listings, it says:

We list over 200,000 items in our eBay Store. Shipping costs apply only to the first item. All additional items in the same order ship for free!

Like hell they do!

When I go to pay for them eBay is telling me the shipping total is $56 USD rather than the $14 USD stated in the auction.

Furthermore when I attempt to request a total from the seller, I get the following eBay error message:

The seller does not offer combined postage discounts.The seller has disallowed combined payments and postage discounts. Please proceed to checkout to complete your purchase.

Seriously rethinking doing business with them again when they've disallowed the very combined shipping they promised in their listings.

[hYpNoS]

Add Mile High Comics to the list - the eBay store of the website of the same name.

I'd dealt with them in the past and they'd been great, so I thought it would be a breeze dealing with them this time too; boy was I wrong.

I bought 4 Toyfare magazines from them: Issue 12, Issue 38, Issue 14 and Issue 9.

You'll notice if you look at any of those listings, it says:



Like hell they do!

When I go to pay for them eBay is telling me the shipping total is $56 USD rather than the $14 USD stated in the auction.

Furthermore when I attempt to request a total from the seller, I get the following eBay error message:



Seriously rethinking doing business with them again when they've disallowed the very combined shipping they promised in their listings.

Have you tried pm'ing them about it?

Had a similar case, listing said combined shipping was possible but had a simerlar thing happen, pm'd them, they...were lost for words and (on their end) couldn't enable it.

In the end I just said "why not try refunding the excess after the transaction", gave them the math, and so they sent back the excess

If they don't respond after a few days don't bother and if they respond negatively then send them a final message on how misleading they are and move on, or skip that last part and move on, your call.

It doesn't cost money to ask, just saying