Toybot Importz feedback

[Omega Metro]

Great prices, reliability, free faction stickers, excellent packaging... another order delivered with no issues.
These guys will get my money for all my third party purchases.

I noticed you are in WA. Was the Carrier Sendle/Fastway out of curiosity? My 3rd delivery arrived on Monday via Fastway and this took nearly 3 weeks. 2 of my items had damage to the boxes before they were even packed. Can’t say I’m thrilled with TBI to be honest.

[ChlorHex]

I noticed you are in WA. Was the Carrier Sendle/Fastway out of curiosity? My 3rd delivery arrived on Monday via Fastway and this took nearly 3 weeks. 2 of my items had damage to the boxes before they were even packed. Can’t say I’m thrilled with TBI to be honest.

All my deliveries were by Sendle.
They arrived within the expected delivery dates and I'd normally get a call from them that the parcel has arrived.
The boxes for my items were fine.
You might want to contact TBI regarding your issues.

[Thurmus]

I noticed you are in WA. Was the Carrier Sendle/Fastway out of curiosity? My 3rd delivery arrived on Monday via Fastway and this took nearly 3 weeks. 2 of my items had damage to the boxes before they were even packed. Can’t say I’m thrilled with TBI to be honest.

I had exactly the same problem only two weeks late and no attempt to deliver two days in a row. I let them know purely for feedback and a suggestion they not use them.

I wasn't concerned about the damage to that specific box so I don't know what they would do if I did have a problem. They did say for any orders specify that you don't want Fastway and they will make sure not to use them. They also offered free shipping on my next order although this was before free shipping became a thing.

For my next order I will offer to pay for shipping to avoid Fastway.

[danny-boy]

Extremely happy with my first order. Pre-order came in stock within expected time. Parcel was sent Thursday via sendle and received Tuesday morning. Highly recommended.