nippon-yasan (Japan) feedback

[DaptoDog]

I concur with Galvatran that this advice is spot on, especially using the Pay Later option. I almost always pay my preorders with NY when the payment notice comes through just before the items are released. Mind you I only order general release MPs from them and they have always delivered on these.

As an aside, I just paid off my pre-order with them for MP Dinobot and was not charged GST. I thought this may be because I ordered it ages ago so I then tested a pre-order for Megatron but again it didn't apply GST.

A precaution

I saw someone ordered an exclusive item on NY which was over six month away.

NY was not able to provide the item and REFUSED to refund the customer, giving an excuse it was way too long and FORCED a store credit.

While as a regular I might be fine, but for someone who isn't that is not good practice and very bad service.

Please be careful when placing Pre orders from this site especially when the item is over six months away.

I would advise people to use pay later option and always ONLY pay when nearer to release date.

[Galvatran]

I concur with Galvatran that this advice is spot on, especially using the Pay Later option.

How about the Super Admin comment? ...Nah, you're not compelled to answer that one.

[DaptoDog]

How about the Super Admin comment? ...Nah, you're not compelled to answer that one.

[DaptoDog]

MP Dinobot arrived safely yesterday with plenty of bubblewrap as usual. Was single taped too for good measure!

Also, like RK, NY is not yet charging GST on items less than $1,000.

[Shirokaze]

I'm pretty salty at Nippon Yasan right now. I had a preorder outstanding with them for 6 months for a fairly limited anime figure, but at around a month out from the original release date, I received an email saying the release was brought forward followed by another email demanding payment in 4 days, despite their terms and conditions stating that customers had 15 days from the date the payment request was sent to initiate. With a total cost of around $350 and not having budgeted for it coming so early, I couldn't make it happen until the following pay week. Unfortunately on the 5th day, even though the figure still wasn't in stock, they cancelled my order. Suspect this is how they treat customers when stock shortages occur.

[Galvatran]

^ Tis a shame. Would have liked to see what happens on the 6th Day.

[drifand]

Ny plays by their own rules and sometimes is not worth waiting for that demand for payment.

Part of it thinks your experience points play a part.

However some lucky bastard got 10 anniversary Gundam metal build exia for 6,000jpy instead of 60,000jpy. They probably deserve it as how they treat loyal customers.

Their tamashii web exclusive has became almost non existence and I wish I could find someone in japan to help purchase for me from bandai site instead.