Toybot Importz feedback

[Wormz]

Hey all
Just wondering if anyone else whom ordered the MP-32 reissue had heard anything ? The product page says the expected date was due in Feb but alas that is long gone now.. I have tried to contact them through both Facebook and email with no reply..
Cheers

[hYpNoS]

Hey all
Just wondering if anyone else whom ordered the MP-32 reissue had heard anything ? The product page says the expected date was due in Feb but alas that is long gone now.. I have tried to contact them through both Facebook and email with no reply..
Cheers

I'm getting worried, different questions, but same...response as you

Nothing

[FruitBuyer]

I received a shipping notification for Flame Toys Tarn. I had started to give up ever seeing him so this kinda big for me.

I still await the day I receive him; I wish everyone the best with whatever items they have left.

[FruitBuyer]

Received my FlameToys Tarn today. Despite the time taken, I am happy that I got him, which ultimately is what matters, thank you TBI

[reillyd]

I am still waiting on two items that are listed as in stock, and haven't shipped for months. No reply to Facebook, no reply to email.

What is so infuriating is that they have the items, just haven't bothered to ship.
I was happy to let it slide for a few weeks, then to send a politely worded email, and just nothing happens.

It's not that they're dishonest like certain other now closed retailers. It's not te's a delay in obtaining stock this time (which had been a problem in the past). It's that they can't be bothered to check email and post it. Maybe I am not a 'big enough' customer for it to be a priority? I don't want to jeopardise the pending preorders I have with them by making a complaint, but it really is crappy service.

[BruiseLee]

Try shipping it with this link:

https://www.toybotimportz.com.au/pro...hipping-add-on

They've been using a pile of loot type system. Free shipping for 4 or more items. For 2 items it will be $11 or if your other preorders aren't far away then can ship them at one go when they come in.

[reillyd]

Thank you for the advice Bruise. I resent paying twice for shipping but will try the zero dollar option and see if it works.

[hYpNoS]

I am still waiting on two items that are listed as in stock, and haven't shipped for months. No reply to Facebook, no reply to email.

What is so infuriating is that they have the items, just haven't bothered to ship.
I was happy to let it slide for a few weeks, then to send a politely worded email, and just nothing happens.

It's not that they're dishonest like certain other now closed retailers. It's not te's a delay in obtaining stock this time (which had been a problem in the past). It's that they can't be bothered to check email and post it. Maybe I am not a 'big enough' customer for it to be a priority? I don't want to jeopardise the pending preorders I have with them by making a complaint, but it really is crappy service.

Don't bother with facebook, as per the site faq's and what the NEW automated message says they no longer respond to that, its only that *one* email they respond to, I gotten a response that some of the items I myself am waiting for but...so far no invoices

I got no choice but to wait on them since paypal won't protect me now but the fact they're responding (although it took 3 total emails for any response) gives me some comfort

[GoktimusPrime]

They responded to me on Facebook. Eventually. I still have one more preorder with them and I'd be lying if I said that I had full confidence that I'll receive this toy without fuss (or at all). I hope to be proven wrong (please prove me wrong!)