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Thread: Robot Kingdom (RK) (Hong Kong) feedback

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  1. #1
    Join Date
    23rd Sep 2014
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    Wollongong
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    2,217

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    Robot Kingdom has recently had issues with their website. I just checked my account and under recent orders my recent Seacon order is missing. I've emailed them about it, worth everyone checking their account.

  2. #2
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    23rd Sep 2014
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    Wollongong
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    Quote Originally Posted by DaptoDog View Post
    Robot Kingdom has recently had issues with their website. I just checked my account and under recent orders my recent Seacon order is missing. I've emailed them about it, worth everyone checking their account.
    Robot Kingdom replied back quickly. Some orders are missing off the account dashboard but they have them backed up so not to worry about the order. I've still got my original order details in case there are any issues but trust it will be fine.

  3. #3
    Join Date
    4th Jan 2015
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    Sydney
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    First time ordering with them here in Oz.
    They emailed to request confirmation I was in Oz as my previous orders were all in HK (ie they were checking my paypal hadn't been hacked), and checked how I wanted the parcel declared.
    Parcel arrived 3 days after it was sent, really well packed and no problems at all although I can't open the actual figures as they're my *cough* Christmas presents from my family. No DOTM cards though (Do they still do those?)
    Will definitely be using them again as postage wasn't as bad as I expected and service was excellent.

  4. #4
    Join Date
    12th Jun 2011
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    Gladstone
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    6,558

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    Quote Originally Posted by Bladestorm View Post
    No DOTM cards though (Do they still do those?)
    I'm still getting them in high-value orders, but not in small orders.

  5. #5
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    4th Jan 2015
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    Sydney
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    Quote Originally Posted by DELTAprime View Post
    I'm still getting them in high-value orders, but not in small orders.
    What is a high-value order? I spent over AU$500 excluding postage... I guess I'll just wait and see whether I get any next time.

  6. #6
    Join Date
    23rd Sep 2014
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    Wollongong
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    I haven't been getting the cards either whereas I used to on all my orders. I reckon they finally depleted their inventory after all these years.

  7. #7
    Join Date
    12th Jun 2011
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    Gladstone
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    6,558

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    Ah Ok. I spent over $300 a couple of months back and got two packs. I assumed it was because the order was rather big compared to the sub $100 order I normally place.

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