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  1. #1
    Join Date
    4th Jun 2016
    Location
    nil
    Posts
    720

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    So for anyone else getting refunds through afterpay, were you successful?

    Did they say anything like it's over "x" amount of days, and what did you do to respond to them?

    This is my current process, for all the non-delivered items as of 29/1/20 - many of which were due 3-6 months ago and that TBI are still refusing to refund, or send, or really respond at all.


    I've seen a few random customers receiving stuff on FB, but two more months on, and no sign of the items they indicated they had received back in November being posted, no notificatio email of postage, and they ignored the new customer request I send several weeks ago asking "PLEASE POST THE IN STOCK PRE-ORD ITEMS YOU NOW HAVE IN STOCK THAT ARE PAID FOR" etc etc.



    And has anyone at all here received any items in January 2020?

  2. #2
    Join Date
    25th Jan 2020
    Location
    Montmorency
    Posts
    13

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    Quote Originally Posted by Batfan007 View Post
    So for anyone else getting refunds through afterpay, were you successful?

    Did they say anything like it's over "x" amount of days, and what did you do to respond to them?

    This is my current process, for all the non-delivered items as of 29/1/20 - many of which were due 3-6 months ago and that TBI are still refusing to refund, or send, or really respond at all.


    I've seen a few random customers receiving stuff on FB, but two more months on, and no sign of the items they indicated they had received back in November being posted, no notificatio email of postage, and they ignored the new customer request I send several weeks ago asking "PLEASE POST THE IN STOCK PRE-ORD ITEMS YOU NOW HAVE IN STOCK THAT ARE PAID FOR" etc etc.



    And has anyone at all here received any items in January 2020?
    No, still missing MP-10g and soc Gx-71.

    No way in hell this "company" should be number one in anything BUT bad reviews.

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