ohmyprimus feedback

[djanscak]

It?s as bad as I thought and worse. My package has been sitting in NZ for a week with no movement.

Australia Post tracking says my package is in NZ but the NZ Post site?s tracking says my package is in Malaysia. Who really knows?

[1AZRAEL1]

I've had discrepancies between different tracking sites before and still do. Who knows exactly. It'll show up sooner or later

[danny-boy]

Australia Post tracking says my package is in NZ but the NZ Post site?s tracking says my package is in Malaysia. Who really knows?

I?m the same. NZ tracking says it?s in Malaysia, Aussie post says it?s in NZ. Although both updated today saying it landed in Sydney.

edit: delivered. 14 days total. Definitely not as bad as I thought.

[BigTransformerTrev]

Ordered the Ramjet-Dirge 2-pack last September.

Contacted in January and got a reply of 'you will be contacted when this item arrives'

Contacted in May and never got a response.

Contacted early July asking for either the product or a refund. Got a response two weeks later saying I would get a refund which I did receive. No explanation as to why I didn't receive my item or apology for not getting it.


Will not be using this company again.

[Wormz]

MP Starscream arrived and for the first time in my collection I have encountered a QC issue straight out the box.. Shot the guys an email a few days back but no response as of yet.. Any suggestions on where to go from here ?? Obviously I understand that the guys at OMP aren't at fault but a response outlining my options (if any) wouldn't go astray

[1AZRAEL1]

Wish there was more advice I could give but hopefully you'll get a response soon. I wouldn't be bombarding them with daily/weekly emails coz that would likely slow them down. Maybe once a month until you get a response, keeping it civil too. I know waiting for a response from a retailer can be frustrating. Not sure of any other way to contact then outside of emails. Maybe shoot a message on FB, not sure how responsive they are on there too

[Wormz]

Yea Na im pretty easy going.. As stated I completely understand it's not their fault.. I've asked the question now and they haven't failed to respond to me previously so I'm happy to wait.. I was just checking to make sure their wasn't a different avenue I should have taken as this is my first out of box QC issue, so I wasn't sure if it's a contact the seller or not issue haha

[Krayt]

I’ve been waiting since April for the final payment of abominus :-(

[danny-boy]

MP Starscream arrived and for the first time in my collection I have encountered a QC issue straight out the box.. Shot the guys an email a few days back but no response as of yet.. Any suggestions on where to go from here ?? Obviously I understand that the guys at OMP aren't at fault but a response outlining my options (if any) wouldn't go astray

What?s the QC issue straight out of the box?

[Wormz]

Cracks in the the Gray plastic housing the right tail fin..

Update : got a reply and they they have tried to make contact with their distributor to see what course of action to take..