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  #431  
Old 17th August 2017, 12:03 AM
Megatran
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Quote:
Originally Posted by ampoldj View Post
Yep unlucky first timer. Your box looks A OK as well come to think it took them two days to ship mine (which I understand since it aint EMS)

I'd be peeved too.
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  #432  
Old 17th August 2017, 12:58 AM
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Borgeman Borgeman is offline
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Quote:
Originally Posted by hYpNoS View Post
How do you mean by this exactly?
They could in theory completely open the packaging if they suspect the contents are illegal, though I assume they'd only go that far if any scans on it revealed a shape/material that warranted a physical inspection.

Most of the time it would just involve them opening the shipping box and confirming there's nothing carefully placed inside.
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  #433  
Old 8th September 2017, 11:38 AM
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Got send W1 TLK BB instead of W3... so waiting for an email response. As long as they replace it I don't mind, I'm just worried if I have to send it back first they'll sell out of the BB I ordered :'(
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  #434  
Old 8th September 2017, 03:50 PM
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Seraphim Prime Seraphim Prime is offline
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Originally Posted by Dimi194 View Post
Got send W1 TLK BB instead of W3... so waiting for an email response. As long as they replace it I don't mind, I'm just worried if I have to send it back first they'll sell out of the BB I ordered :'(

I read this and was worried the same thing would happen to me!

Fortunately for me, I had no issues.

It might be an isolated case. Hopefully you get a good response from them!
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  #435  
Old 11th September 2017, 04:14 PM
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I made a large order with them a few weeks ago, a lot of it is still on pre-order. they emailed me and asked if they could ship it in two separate shipments because the shipping method I picked didn't allow for the total volume of stuff I ordered. I said that would be fine. so they shipped half of my order, there is still some in-stock stuff with them waiting for the remainder of my pre-orders.

It took just a matter or days, was well packed, came with a hand full of those DoTM trading cards and I now have half of my order in hand.

Excellent service especially since there was no extra charge to send it in separate lots.
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  #436  
Old 14th September 2017, 10:39 AM
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Update to BB; after a few emails they said I didn't even have to return the mistake one and they'll ship the new BB with my Dragonstorm... so assuming that happens we should be all good!
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