Premiumcollectables (PC) (Australia) feedback

[ampoldj]

yeah no updates even in their facebook page...the only one is about those who dont mind some damaged box thing.

[MayzaPrime]

I ordered on the 8th as well...

I am not too worried, it will get here when it gets here.

[Raider]

I ordered on the 8th as well...

I am not too worried, it will get here when it gets here.

That is exactly my thought whenever I pre-order anything

[ZoonMaster5000]

I was just thinking did the people who order on the 8th get the early bird offer? Might explain the big gap in shipments cause it seems everyone who order on the 7th has had theirs sent out (correct me if I'm wrong).

[ampoldj]

I was just thinking did the people who order on the 8th get the early bird offer? Might explain the big gap in shipments cause it seems everyone who order on the 7th has had theirs sent out (correct me if I'm wrong).

i think 8th is still on early bird offer coz mine was.

[Blastwave]

i think 8th is still on early bird offer coz mine was.

Yeah, mine was on the Early Bird offer too.

[MayzaPrime]

Mine was also the early bird special

[Blastwave]

I ordered mine on the 7th, and only got shipping notification on Monday.
Im pretty sure they probably are a body or two short when it comes to dispatching, but given how well everything is run otherwise, I don't see why they need to give out constant updates to people. It's not like they're causing unacceptable delays.

Easy to say when you have had communication from them, isn't it?

No one is asking for "constant" updates. One email regarding their expected shipping dates vs order dates would be fantastic.

[Smint]

I dont think we ever get a shipping date right? Just an ETA month.

While constant updates would be great i can accept i'll have to wait for my item some time in that month or a few weeks. If the delay is over the listed ETA month on the product page then i expect an update.

I'm more forgiving about delays because they are significantly cheaper than the competitors but still manage to be reliable.

I do expect that they are responsive to enquiries.

[UltraMarginal]

Easy to say when you have had communication from them, isn't it?

No one is asking for "constant" updates. One email regarding their expected shipping dates vs order dates would be fantastic.

Look at the overall number of items they sell. If they wrote up a document/email/facebook post once a week with an update for everything in their inventory (especially if they then separated the information by wave ordered) they would never get around to posting out product. and the post would be so large it would be practically unreadable.

I personally would get pretty sick of a massive email update every week with nothing more than information I could find by looking up the item I had ordered through my account on the site.

have you ever had an update expectation like this from BBTS or Robot Kingdom? What you're asking for is a service that no one provides.

I have received shipping notification from PC every single time they have shipped something to me. if you haven't you should probably check your junk filter and that you gave them the right email address.